How to make hotel reservations – English Conversation Lesson
In this video, I teach how to reserve a room at a hotel and how to understand (and use) the most common phrases you will need. Included is a short example of how a real, natural conversation would sound when you are making reservations.
The lesson is all in slow and easy English to make it easy for you to follow and understand.
Click on “continue reading” to watch video and read the script!
Pierre: Hello, thank you for calling the Desolation Hotel. My name is Pierre. How can I help you?
Syl: Yes, hello. I’d like to make a reservation.
Pierre: Certainly. When would you like to check in?
Syl: Do you have any rooms available for October 12th?
Pierre: Yes we do. And for how many nights will that be?
Syl: That’s four nights.
Pierre: So you’ll be checking out on October 16th, then?
Syl: No, the 17th.
Pierre: I’m sorry sir, that’s, uh… The 17th would be five nights.
Syl: Aaah, right, right. Sorry.
Pierre: No problem, sir. So that’s five nights and you’ll be checking out on the 17th?
Pierre: Okay. And would you like a smoking room or a non-smoking room?
Syl: No smoking, please.
Syl: By the way, how much are the rooms?
Pierre: Well, the rates depend on the type of room. For the nights you’ll be staying, we have the Deluxe Executive Suite and a standard room available. The Deluxe Executive Suite is $649, plus tax, per night.
Syl: Oh wow! How much is the standard room?
Pierre: The standard room is $233, plus tax.
Syl: OK, I’ll take the standard room, please
Pierre: No problem sir. May I have your name, please?
Syl: Yes, it’s Syl Primeau.
Pierre: Could you spell that for me, please?
Syl: Sure. It’s, uh, S-Y-L P-R-I-M-E-A-U.
Pierre: S-Y-L P-R-I-M-E-A-U?
Syl: Yup, that’s right.
Pierre: Great. OK, and how will you be paying?
Syl: Do you take Visa?
Pierre: Yes we do. Would you like to use that?
Syl: Yes, please.
Pierre: Okay, great. Can I have your credit card number, please?
Syl: Let me check. Just a moment, please. (Gets wallet.) That’s, uh… Let me see here… Yeah, it’s, uh… 1234 5678 9000.
Pierre: OK, let me confirm that number. Is it 1234 5678 9000 ?
Syl: Yes, that’s right.
Pierre: OK, and what’s the expiration date?
Syl: The expiry date? Is, uh, April 2014.
Pierre: April, 2014. OK. Okay, great! You’re all set. Will there be anything else today?
Syl: No, that’s fine. Thanks.
Pierre: OK. Thank you. Have a good day sir.
Syl: Thanks. You too.